Privacy Policy

This Privacy Policy governs the manner in which OneCloud Software collects, uses, maintains and discloses information collected from users (“you”) of the onecloudsoftware.com website (“Site”) and through OneCloud Software products and services. This privacy statement does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of the other parties with whom you interact.

For the purposes of this privacy statement, “corporate affiliates” means any entity or joint venture that is wholly or partially owned or controlled by OneCloud Software Inc. “Business Partners” means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services or information. “Personal Information” means information that identifies you, such as your name, telephone number, address, billing information and email address.

Information We Collect
How We Use Personal Information
Disclosing Personal Information
How We Can Access Your Information
Selecting Your Information Preferences
Collection and Use of Children’s Personal Information
How We Use Cookies
Third-Party Websites and Services
Changes to Our Privacy Statement Regarding Customer and Online User information
Contacting Us

Information We Collect

We may ask you to or you may provide Personal Information to us when you

  • Use our website;
  • Request quotes, services, support or information;
  • Place orders for products or services;
  • Register our products or for an account on this website;
  • Downloads including white papers or a software trial or update
  • Participate in surveys, sweepstakes or other promotional activities;
  • Subscribe to newsletters, promotional emails or other materials;
  • Register for a webinar
  • Apply for a job, submit your resume/CV or create a candidate profile;
  • Use our software; or
  • Contact us.

Information we may request includes your email address, name, home address and telephone number. If you make a purchase, we may ask for your credit card number and billing information. We may also ask for your Social Security number and other data to process your credit or financing request. Job applicants may be requested to provide information such as educational background, employment experience and job interest. We may also collect demographic information, such as your business or company information, age, gender, interests, preferences and favorites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.

We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with the OneCloud Software websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site. We may also collect information about you from your use of our software.

In order to offer you a more consistent and personalized experience in your interactions with OneCloud Software, information collected through one source may be combined with information obtained through other OneCloud Software resources. We may also supplement the information we collect with information obtained from other parties.

Some OneCloud Software services may be co-branded and offered in conjunction with another company. If you register for or use such services, both OneCloud Software and the other company may receive information collected in conjunction with the co-branded services, and may use the information according to each company’s privacy statement and other agreements with you.

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How We Use Personal Information

OneCloud Software may collect and use your Personal Information to:

  • Deliver the services and support, or carry out, the transactions you have requested;
  • Send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from OneCloud Software and its corporate affiliates, promotional offers and surveys;
  • Customize, analyze and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you;
  • Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
  • Prevent fraud and other prohibited or illegal activities;
  • Protect the security or integrity of the website, our business, or our products or services;
  • Allow our software to perform its functions; or
  • Otherwise, as disclosed to you at the point of collection.

Personal information collected may be stored and processed in the United States or any other country in which OneCloud Software or its corporate affiliates, subsidiaries or agents maintain facilities, and by using OneCloud Software products and services (including our website), you consent to any such transfer of information outside of your country.

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Disclosing Personal Information

We may share your Personal Information with corporate affiliates to carry out transactions you request, or to make our business or that of our corporate affiliates more responsive to your needs, which includes our corporate affiliates providing you with information about OneCloud Software, and OneCloud Software-branded products and services.  We may also disclose your Personal Information in connection with law enforcement, fraud prevention or other legal action; as required by law or regulation; or if OneCloud Software reasonably believes it is necessary to protect OneCloud Software, its customers or the public.

In addition, we may share your Personal Information to carry out transactions you request with Business Partners that help OneCloud Software or our corporate affiliates to customize, analyze and/or improve our communication or relationship with you.  This may include requests relating to OneCloud Software and OneCloud Software-branded products or services. We will only share your information with Business Partners who share OneCloud Software’s commitment to protecting your Personal Information. Except as described above, we will not disclose your Personal Information to third parties for their own marketing purposes unless you have provided consent.

We will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the Website; (b) protect and defend our rights or property of (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of our users or the public.  In addition, we will transfer your Personal Information if we are acquired by another entity.

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Collection and Use of Children’s Personal Information

OneCloud Software takes children’s privacy seriously. We do not knowingly collect Personal Information from children under the age of 13 through our websites. If you are under 18 years of age, please do not submit any Personal Information through our websites without the express consent and participation of a parent or guardian.

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How We Use Cookies

This Website uses “cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a piece of text that is placed on your computer’s hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small file. You can change the browser settings as described below; many browsers are set to accept cookies by default. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly.

You have the ability to accept or decline cookies. Many web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of This Website and services that depend on cookies. The Help portion of your web browser, most likely found on the toolbar, typically tells you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

How We Secure Personal Information

We are committed to protecting the security of Personal Information. We use a variety of security technologies and procedures to help protect Personal Information from unauthorized access, use and disclosure. When you provide us with sensitive Personal Information (such as financial information) we encrypt that information via SSL. While we strive to protect your Personal Information, we cannot ensure or guarantee that the Personal Information or private communications you transmit to us will always remain confidential, and you do so at your own risk. If you have any questions regarding security you can contact us at [email protected].

Social Media Features

This Website includes social media features, including Facebook “Like” button and Twitter “Follow” button. These features may collect your IP address, which page you are visiting on this Website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on this Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Public Forums

This Website offers publicly-accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Links to Third-Party Websites and Services

This Website may contain links to third-party sites. We cannot control and are not responsible for the privacy practices of such third-party sites. We encourage users to be aware when they leave this Website, and to read the privacy statements of each website they visit. This Privacy Statement applies only to this Website.

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Changes to Our Privacy Statement Regarding Customer and Online User Information

We will occasionally update this privacy statement. If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how OneCloud Software will use your Personal Information, we will revise the Privacy Statement to reflect such changes and revise the statement’s effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how OneCloud Software is protecting your Personal Information.

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Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

OneCloud Software Inc.
Attention: Privacy
250 Summer Street
Boston, MA, 02110
USA

You may also email us at at [email protected]

Privacy Statement Regarding Customer and Online User Information Effective Date: September 22, 2015.

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© OneCloud Software, 2016. Privacy Policy.